Unfortunately, we do not offer custom orders right now. However we do take your ideas into consideration for future designs!

Frequently Asked Questions

How is this different from a regular poster?

Unlike traditional posters, this display features a layered 3D design and built-in LED lighting that creates a striking floating effect, making it a true centerpiece for any room.

How is the product powered?

The frame is USB-C rechargeable and can be easily recharged whenever needed.

Does the light have multiple modes?

Yes! The display features multiple lighting modes, allowing you to switch between different brightness and color settings to match your setup.

Can it be mounted on a wall?

Absolutely. The frame is designed to be displayed on a wall or placed as part of a desk setup.

Will it look as bright as the photos?

Yes. All product photos and videos are taken using the actual product. Brightness may vary slightly depending on room lighting, but the display is designed to be clearly visible both day and night.

What if my order arrives damaged?

Customers who purchase our 30-Day Protection Guarantee are eligible for a replacement or full refund if their item arrives damaged, defective, incorrect, or missing parts.

How long does shipping take?

Orders are processed within 1–3 business days. Shipping times vary by location, but most customers receive their orders within 14–21 business days.

Is this a good gift for anime fans?

Definitely. It's one of our most popular gifts for collectors, gamers, and anime enthusiasts looking to upgrade their room decor.

How can I contact support?

Our support team is always happy to help. Simply reach out through our Contact Us page and we'll get back to you as quickly as possible.

Why is the price higher than a regular poster or wall decoration?

Our displays are more than just printed artwork. Each piece combines a detailed 3D figure, layered artwork, LED illumination, and hand-assembled components to create a premium collectible display. Every frame undergoes quality inspection before shipping that is covered by us to ensure it arrives looking its best.

Unlike mass-produced posters, these displays are designed to serve as a centerpiece for collectors and anime fans who want something truly unique. The materials, craftsmanship, lighting effects, and attention to detail all contribute to a higher-quality product built to stand out and last.

Add our 30-Day Protection Guarantee for complete peace of mind.

If your order arrives damaged, defective, incorrect, or becomes unusable due to a manufacturing defect within 30 days of delivery, we'll provide a free replacement or a full refund—your choice.

What's Covered:
✔ Arrives damaged during shipping
✔ Defective lights or electronic components
✔ Manufacturing defects
✔ Incorrect item received
✔ Missing parts upon arrival

How It Works:

1. Contact our support team within 30 days of delivery.
2. Provide your order number and photos of the issue.
3. We'll review your claim and issue a replacement or full refund as quickly as possible.

Shop with confidence knowing your purchase is protected from the moment it arrives.

Shipping & Returns Policy

At ShonenFrames, we are committed to delivering your order as quickly as possible. All our frames are handmade with love and care and we want to ensure the quality is right before it arrives to you. Every frame is carefully crafted right after every order.

Shipping Information

Processing Time

Orders are processed within 1-3 business days. Processing times may be longer during holidays, sales, or periods of high demand.

Delivery Time

United States Orders

Estimated delivery: 14-21 business days after processing. All U.S. orders qualify for FREE Standard Shipping.

International Orders

Estimated delivery: up to 30 business days after processing. Delivery times may vary depending on customs clearance and local postal services.

Priority Shipping Upgrade

Customers may choose Priority Shipping at checkout. Priority Shipping means your order is prioritized ahead of standard orders and moves to the front of our processing queue, so we begin preparing and dispatching your order before non-priority orders whenever possible.

Please note that Priority Shipping prioritizes order processing and dispatch. Delivery times may still vary depending on the shipping carrier.

Returns & Refunds Policy

We stand behind the quality of our products and want you to receive your order in perfect condition.

Eligible Returns

We offer returns, replacements, or refunds only for items that arrive damaged, defective, or non-functional.

Reporting an Issue

If your item arrives damaged or defective, please contact us within 7 days of delivery and provide your order number, a description of the issue, and clear photos or videos showing the damage or defect.

Non-Returnable Items

We do not offer returns, refunds, or exchanges for change of mind, incorrect orders placed by the customer, delays caused by shipping carriers, or products that have been used, altered, or damaged after delivery.

Refund Approval

Once your claim has been reviewed and approved, a refund or replacement will be issued at our discretion. If you have any questions regarding shipping or returns, please contact our support team and we will be happy to assist you.

Order Cancellations

Once your order has been processed and a tracking number has been issued, cancellations cannot be made, as your order has already entered the fulfillment and shipping process.

If you need to make changes to your order, please contact us as soon as possible before a tracking number is assigned. While we will do our best to assist, changes or cancellations cannot be guaranteed after processing begins.